With over 15 years as a Digital Product and Delivery Lead, I've navigated diverse industries, including the UK Government sector, from startups to global giants. I've spearheaded product launches, mobile apps, and international initiatives. My expertise in business analysis, service design, and digital transformation ensures valuable insights for projects of any magnitude. A typical example of a project brief I have worked against can be seen here.

I am a recent distinction graduate from MIT, USA, reading a certificate in the Design and Build of AI Products and Services. I am currently pursuing a Master's in Psychology out of sheer interest but with the midnset that potentially that these disciplines could merge in a future opportunity.

In AI, boundless opportunities have emerged, shaping an imminent future. I have succumbed to this transformative era, driven by a fever for AI-fueled innovations. My creative prowess fuels (AI-powered) digital product design centred around customer needs.

Core Competences

Recommendations

"I truly enjoyed working with Paul. He is a creative Product Manager with a big heart for Marketing information and Data cleaning. His good sense of humor helps him drive his projects tight and on time" — Cato Syverson, CEO, Creditsafe
"Paul is of course technically highly credible and focused, yet he presents and maintains a clear and business-holistic view of a project. Paul's approach is in unique and valuable in that it significantly reduces project risk and increases the level of creative problem solving." — Pratap Singh, New Product Development Manager, LexisNexis
"I had the pleasure of working with Paul during my time at LexisNexis. I was impressed with his passion for getting ideas to market quickly. He completely "gets" the UX process and is focused on ensuring the customer is at the centre of product development so that a high quality product release results in commercial success." — Rachel O'Connor, UX Consultant, LexisNexis
"It was a great pleasure to work closely with Paul on a number of challenging projects at Ascend. He was able to seamlessly translate conceptual thinking and user journeys into a language that the development and technical team could work from. I aspired to his drive, vision and passion to get things done and his credible ability to fully manage the features wish list and product versions with great co-ordination." — Lokesh Honnebagi, Application Delivery Manager, Ascend Worldwide
"Working with Paul has been an exceptionally enjoyable experience. We have worked very closely on demanding project and in a very challenging environment. I aspired to his drive, vision and passion to get things done and his credible ability to fully manage all that was assigned to him. Paul has a great bank of experience behind him, strong process knowledge and communications skills as well as a great personality and natural leadership style which was greatly appreciated by all who were working with him. Paul would be a great asset to any organization. Good Luck Paul." — Mariola Azarko, QA Manager, Imprima
"Paul is a engaging and extremely knowledgeable Product Manager that I had the privilege to work with at Imprima. Paul brings with him a passion for getting to the heart of change and by being like this makes the business want to stand up and listen. I hope to have the opportunity to work with Paul again in the future." — Siobhan Coster, Information Security Manager, Imprima
"Paul is not only an knowledgeable and highly experienced Product Manager but also an inspiring perfectionist. Paul is self motivated, hardworking and applies his expertise to finding a solution for a problem. Paul is an insightful, reliable, wise and open minded professional, a person you can trust when you want to be sure that important tasks will be completed in a systematic and precise way. His passion and enthusiasm makes Paul a great asset to any company!" — Amal Ahmed, Marketing Manager, Imprima
"Paul was the delivery manager of a cross-functional digital service delivery team of 12+ strong at the Education and Skills Funding Agency. He was passionate and engaged with the agile SCRUM/ kanban fundamentals. He helped to improve the team’s velocity, process flow of the agile boards and overall quality of the stories. This helped to harmonise the team to consistently deliver high quality digital solutions. I would recommend Paul for any future roles." — Aaron Robinson, Lead Developer, Skills Funding Agency
"I worked closely with Paul as a BA on the Department’s core global CRM systems which is used critically to grow and promote UK international trade and investment. Paul’s energy, drive and rich product management insight help to drive through the successful design and deployment of the next stage of the service vision, under very challenging circumstances. I would highly recommend Paul for future product management roles. Thank you Paul for being a great mentor and guiding me towards my career progression within product management." — Nandu Dalaw, Business Analyst, Department for International Trade
"Paul is a brilliant Product Manager; possessing all the qualities needed for this role. He has a wealth of academic experience accompanied by excellent interpersonal skills, enabling him to deal with colleagues of all levels with ease. Paul is passionate about the product and ensures the highest standard from the design phase all the way through to go live. Extremely focused, having superior knowledge of the product, paying great attention to detail, and totally dedicated to getting the job done – always willing to go the extra mile to succeed. On a personal level Paul has amazing positive energy that is uplifting, he is generous, approachable and helpful to other team members. I enjoy working on the same team as Paul and would love to work with him again." — Laura Groves, Test Analyst, Medicines & Healthcare products Regulatory Agency
"Working with Paul has been an absolute pleasure. His approach to his workload and delivery of the project has allowed the team to lean on him for concise and well thought out strategic direction. Professionally, working with Paul has taught me how to manage users and their expectations. Paul's' knowledge of general delivery of digital services and Government Digital Services has allowed the project to align itself to these standards. Having attended Paul's discovery sessions was a true eye opener and demonstrated how you truly lead a discussion and getting a result whilst always taking the users on the ride with you. Personally, I can approach Paul with any queries knowing I will get an answer that is backed up by years of experience and expertise. His support, dealing with difficult personalities gave me the confidence to persevere in my approach and eventually reach a goal which benefited the project as a whole. His mentor-ship has always been welcomed and his guidance is always constructive. " — Mandeep Bhambra, Test Lead, Medicines & Healthcare products Regulatory Agency
"Paul is highly passionate about product management and delivering a quality product. He is a motivated and self-driven individual and highly experienced in digital transformation and delivery of digital services. I was particularly impressed by his ability to plan and facilitate discovery sessions and workshops, coach product owners into developing a product mindset, and ability to translate product discovery into a strategic user-centric product roadmap. He has been a great mentor to me, and I would highly recommend Paul for any future roles." — Shivani Padmanabhan, Delivery Manager, Medicines & Healthcare products Regulatory Agency

Experience

  • Time off between contracts

    DATES:

    January 2023 - To date

    PROJECT:

    Time dedicated to shedding old skin and rejuvenating, achieved through several activities during this career break.

    I also completed a two-month intense course in designing and building AI products and services with the Massachusetts Institute of Technology, USA. I couldn't ignore the growth of AI relevant to my career.

    The above was all achieved whilst I travelled and fully renovated a Victorian house.

  • Product Manager

    The Care Quality Commission (CQC) is an executive non-departmental public body of the England Department of Health and Social Care. As an independent regulator of health and social care, they monitor, inspect and regulate health care providers to ensure they meet fundamental standards of quality and safety, providing the best possible care for patients, service users and their family and friends.

    DATES:

    May 2022 - Jan 2023

    PROJECT:

    The creation of a new regulatory platform that transforms how CQC operates and delivers services to the public & care providers.

    ROLE:

    To spearhead the product management, service design, and delivery of a pivotal transformational workstream within a GDS style team (using Azure DevOps), which included transitioning an existing call centre CRM to Microsoft Dynamics 365 and redesigning the entire CQC safeguarding process to enhance responses to safety compromises in public care settings. The redesign entailed expanding on acquiring data from new and existing sources and building a more direct and interactive relationship with and improved access to providers and the public. Through multiple channels, collected information from their feedback, experience, enquiries, concerns, and whistleblowing events enabled better assessment, safeguarding, and improvement of social care and helped shape policy and regulation. The above endeavour would create a new regulatory platform that transforms how CQC operates and delivers services to the public & care providers.

  • Time off between contracts

    DATES:

    October 2021 - May 2022

    PROJECT:

    Down tools to moarn the loss of direct family member. I poured energy into renovating Victorian houses and spent some time travelling.

  • Product Manager

    NHS England and NHS Improvement leads the National Health Service (NHS) in England.

    DATES:

    September 2021 - October 2021

    PROJECT:

    The planning and performance dashboards provide the official national source of statistics on the UK vaccine programmes.

    ROLE:

    To manage the backlog to complete a work programme (using Azure DevOps) to incorporate several other critical data-driven national reporting elements.

  • Product Manager

    Support healthcare organisations at all stages of their digital transformation journey. From strategy and procurement through to implementation, optimisation and benefits realisation.

    DATES:

    May 2021 - August 2021

    PROJECT:

    The transformation of the medical device ecosystem, using data to help people get the best care & support NHS staff.

    ROLE:

    To champion several Alpha prototypes (through the use of Azure DevOps) in the medical device sector by effectively collaborating with diverse administrative units and user demographics to ascertain requirements. These initiatives aimed to enhance NHS services, directly focusing on improving patient outcomes. The position required being instrumental in implementing and promoting robust product management and service design practices, methodologies, and approaches in alignment with GDS service design principles.

  • Time off between contracts

    DATES:

    January 2021 - May 2021

    PROJECT:

    Time dedicated to life projects away from professional work

  • Product Manager

    Building a more substantial, greener future by fighting coronavirus, tackling climate change, unleashing innovation and making the UK a great place to work and do business.

    DATES:

    November 2020 - January 2021

    PROJECT:

    The recognition of professional qualifications and regulation of professions, a directorate of BEIS, is there to support professionals, their industries and recognised qualifications in the UK.

    ROLE:

    To complete a Discovery phase, craft the high-level design for a new digital register service, establish its principal capabilities, and map out and execute the design-build of Alpha prototypes in a fast-paced, collaborative setting, cultivating a solid partnership with a third-party digital agency.

  • Digital Lead, Product Manager & Business Analyst

    The Medicines and Healthcare products Regulatory Agency regulates medicines, medical devices and blood components for transfusion in the UK.

    DATES:

    April 2018 - October 2020

    PROJECT:

    Part of the Department of Health & Social Care, the agency has a need to develop its Clinical Practice Research Datalink's (CPRD) Interventional Research Service Platform to become a scalable, well-organised service capable of running multiple clinical and questionnaire studies concurrently.

    ROLE:

    To lead the design and development of a new and enhanced Clinical Trial service (through the use of Jira) the aim is to provide quick, rigorous feasibility assessments for interventional research proposals, aiding with protocol design and uniquely establishing, configuring, and monitoring ongoing clinical studies efficiently. Additionally, to assess the feasibility of merging five products into one.

    DETAILED ACHIEVEMENTS:

    Refer to the portfolio section to review exactly what I did, how i did it and what the outcomes were, here.

  • CRM Product Manager

    The Department for International Trade secures UK and global prosperity by promoting and financing international trade and investment, and championing free trade.

    DATES:

    January 2018 - April 2018

    PROJECT:

    The Department for International Trade has a need to improve the user experience, capabilities and features of its new core global DataHub CRM system, which is used critically to grow and promote UK international trade and investment.

    ROLE:

    To design and implement a roadmap for their new global services and deliver on the next stage of the service vision.

    DETAILED ACHIEVEMENTS:

    Refer to the portfolio section to review exactly what I did, how i did it and what the outcomes were, here.

  • Product Manager & Delivery Lead

    HMRC is the UK’s tax, payments and customs authority, and have a vital purpose: to collect the money that pays for the UK’s public services and help families and individuals with targeted financial support.

    DATES (on behalf of Cap Gemini):

    August 2017 - November 2017

    PROJECT:

    HM Customs has a need to improve their existing import and export service to support the implication of Brexit, update and reform outdated systems and services.

    ROLE:

    To lead multiple Discovery and Alpha projects for HM Customs Import/Export Service, integrating Government Digital Services (GDS) best practices. Implemented GDS-style thinking and working, fostering collaboration in a fully agile environment. Successfully designed new digital elements for the UK Customs Import & Export Services while mentoring teams and ensuring program-wide adoption of GDS methodologies.

    DETAILED ACHIEVEMENTS:

    Refer to the portfolio section to review exactly what I did, how i did it and what the outcomes were, here.

  • Digital Transformation Consultant

    Methods (now Methods Professional Services), a fast growing digital consultancy company that provides a range of end-to-end digital transformation services.

    DATES:

    July 2015 - August 2017

    PROJECTS:

    Multiple across UK Government.

    ROLE:

    Multiple, but mainly as Digital Product & Transformation Lead in setting up and running complex and high profile digital programmes across central UK Government and Agencies.

    DETAILED ACHIEVEMENTS:

    Refer to the portfolio section to review exactly what I did, how i did it and what the outcomes were, here.

  • Delivery Lead

    Part of the Department for Education, the Skills Funding Agency (SFA) funds skills training for further education (FE) in England. The SFA supports over 1,000 colleges, private training organisations, and employers with £3.2 billion of funding each year.

    PROJECT DATES (on behalf of Methods Professional Services):

    2017

    PROJECT:

    The Skills Funding Agency is required to continue offering new and improved digital services to education providers and pass their Government Digital Services (GDS) Beta to Live assessment.

    ROLE:

    To successfully onboard, harmonise, and orchestrate a cross-functional agile team to execute an ambitious digital roadmap. Introduce a new delivery approach to significantly enhance governance, quality, and delivery speed and influence the group and organisation to improve the working methods.

    DETAILED ACHIEVEMENTS:

    Refer to the portfolio section to review exactly what I did, how i did it and what the outcomes were, here.

  • Delivery Lead & Senior Business Analyst

    HM Land Registry provides title registers (property title deeds), title plans (boundary maps) and flood risk reports for more than 23 million registered properties in England and Wales and about 2.5 million in Scotland.

    PROJECT DATES (on behalf of Methods Digital):

    2017

    PROJECT:

    To respond directly to Government objectives, the Land Registry created business plans that outlined its strategic direction for the next five years. The goal included:
    - The delivery of new digital services.
    - Automation of customer processes.
    - Release of open data and modernisation of technologies.
    They aim to modernise the business through a strategically aligned transformation portfolio that provides several efficiencies economic and social benefits.

    ROLE:

    Be a dual Delivery Lead and Senior Business Analyst to validate the strategic ambition and roadmap, assess capacity and capability needs, and evaluate the technological infrastructure required to realise the vision. In addition, conduct a comprehensive review of the organisation, from the board to case workers, and recommend a program of change and a robust operating model to effectively support and thrive during an aggressive 5-year development and growth plan.

    DETAILED ACHIEVEMENTS:

    Refer to the portfolio section to review exactly what I did, how i did it and what the outcomes were, here.

  • Delivery Lead & BA

    The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. As the UK’s biggest public service department it administers the State Pension and a range of working age, disability and ill health benefits to over 22 million claimants and customers.

    PROJECT DATES (on behalf of Methods Digital):

    2016

    PROJECT:

    DWP’s ‘Technology Group' has a need to break their ‘monolith’ systems and move towards consumption of more utility technologies that would increase their flexibility to adapt to evolving user needs and capitalise on standardised, cheaper commodity technology products.

    ROLE:

    To conduct a comprehensive analysis of the technology estate across 26 DWP services, which provided valuable evidence for driving key recommendations. These recommendations include redesigning service offerings based on customer circumstances, standardising service operations and user journeys using a standard service pattern, and increasing efficiency in high-cost services.

    In addition, it provides recommendations on standardising, simplifying, and sharing capability needs delivery across services, reducing duplication of technology, and increasing the utilisation of commodity technologies. These efforts resulted in substantial cost reductions for high-cost services. The analysis would lead to a review and realignment of their digital business model transformation roadmap and the organisation to have a clear set of transformational priorities for the next three years.

    DETAILED ACHIEVEMENTS:

    Refer to the portfolio section to review exactly what I did, how i did it and what the outcomes were, here.

  • Digital Transformation Delivery Lead

    The Scottish Government is responsible for Scotland's economy, education, health, justice, rural affairs, housing, environment, equal opportunities, consumer advocacy and advice, transport, and taxation.

    PROJECT DATES (on behalf of Methods Digital):

    2015 & 2016

    PROJECT:

    The Scottish Government has new powers over the management and delivery of the social welfare services in Scotland. They have a need to delivery an array of new digital services to support this.

    ROLE:

    To drive a successful Discovery phase for Scotland's new Social Welfare service, followed by an Alpha prototype to understand the current service and comprehensively envision the future state. The Alpha prototype would effectively demonstrate the discovery findings..

    Furthermore, to lead the initial three digital transformation Discoveries for licensing, civil legal dispute resolution services, and the information sharing capability within the Scottish criminal justice system. These initiatives would be instrumental in identifying opportunities for improvement and setting the course for their digital transformation journey.

    DETAILED ACHIEVEMENTS:

    Refer to the portfolio section to review exactly what I did, how i did it and what the outcomes were, here.

  • Delivery Lead

    The first duty of the government is to keep citizens safe and the country secure. The Home Office has been at the front line of this endeavor since 1782. As such, the Home Office plays a fundamental role in the security and economic prosperity of the United Kingdom.

    PROJECT DATES (on behalf of Methods Digital):

    2016

    PROJECT:

    The Home Office wants to migrate the active directory of over 3,000 users onto a cloud platform to save money and improve the flexibility and sustainability of employee support services.

    ROLE:

    To ensure the target environment was ready for the migration from current to such environment.

  • Product Manager

    NHS England is an executive non-departmental public body of the Department of Health. NHS England oversees the budget, planning, delivery and day-to-day operation of the commissioning side of the NHS.

    PROJECT DATES (on behalf of Methods Digital):

    2015 & 2016

    PROJECT:

    NHS had a need to improve the process of quality surveillance of NHS services across the UK.

    ROLE:

    To spearhead the design and successful implementation of a new quality assurance portal dedicated to enhancing clinical performance monitoring for hospital services. Collaborating with all stakeholders to extract user needs and requirements and translate them into a viable development plan is a crucial responsibility. Work closely with the team throughout the project to ensure on-time delivery and the final solution perfectly aligned with its intended purpose.

    DETAILED ACHIEVEMENTS:

    Refer to the portfolio section to review exactly what I did, how i did it and what the outcomes were, here.

  • Product Manager

    The School of Veterinary Medicine, University of Surrey aims to inspire and educate veterinary professionals who will advance veterinary medicine to meet the needs of a changing world.

    PROJECT DATES (on behalf of Methods Digital):

    2015

    PROJECT:

    The veterinary school saw a need and an opportunity to develop a tablet app that Vets could use to record easily and quickly the results of animal postmortems, for which such data could be tracked and monitored by the Department of Health & Social Care to detect outbreaks of animal viruses and diseases promptly.

    ROLE:

    To lead the analysis, design, development and launch of a revolutionary new Android tablet app for pathologists.

    DETAILED ACHIEVEMENTS:

    Refer to the portfolio section to review exactly what I did, how i did it and what the outcomes were, here.

  • Product Manager

    The department brings together responsibilities for energy and climate change.

    DATES:

    July 2014 - July 2015

    PROJECT:

    The UK Government at the time had ambitious long-term initiatives to upgrade the energy efficiency in all UK homes. The existing siloed digital services were hard to find by users, so there was a need to consolidate many customer journeys and offerings.

    ROLE:

    To take the initiative to conceptualise and lead the development of a comprehensive and consumer-centric digital journey that integrated various Government Household Energy Efficiency (HEE) programs within the Department of Energy and Climate Change (now BEIS). This journey aimed to streamline the process for consumers by creating a self-service tool. The tool would allow users to quickly determine the HEE grants they were eligible for based on their specific needs and eligibility criteria.

    DETAILED ACHIEVEMENTS:

    Refer to the portfolio section to review exactly what I did, how i did it and what the outcomes were, here.

  • Product & Delivery Manager

    A leading data rooms and financial documents provider; helps financial organizations to complete global transactions.

    DATES:

    Nov '13 - Apr '14

    PROJECT:

    Imprima needed a new Product Management Department to be set up, instil Agile SCRUM practices and improve their online offering.

    ROLE:

    Craft a visionary product strategy aligned with the business goals to deliver exceptional customer experiences and enhance the competitive edge, achieved through a customer-centric product roadmap that prioritises key features and releases

    In addition, to recognise gaps in the core product (iRooms), design and implement complex features to bolster its capabilities and result in a more competitive offering. To launch iRooms on mobile and tablet devices, extending its accessibility to a broader user base.

    As SCRUM Master and Product Owner, the role would drive the setup and rollout of product and agile processes, encompassing mentoring and training teams across Europe on agile delivery methodologies, removing obstacles and barriers, and enabling teams to deliver high-quality products and services efficiently. The collaborative efforts would foster a culture of agility and innovation.

    DETAILED ACHIEVEMENTS:

    Refer to the portfolio section to review exactly what I did, how i did it and what the outcomes were, here.

  • Product Delivery Manager

    A leading global IT company delivering consultancy, systems integration, transactional and managed services.

    DATES:

    July '12 - Nov '13

    PROJECT:

    Various software, digital and migration projects across multiple sectors.

    ROLE:

    To develop robust B2B/C £Ms business cases, backed by solid analytics and customer research, for various projects, including Common Transactional Services Platform, Managed Payments UK, eGov – Ethos Authenticator, Transport – UK Train Companies CRM system to MS Dynamics, and Transaction Schemes & Self Services–Hotel B2B Booking Platform & Express Reception. To successfully execute a new idea investment process for HTTS, guiding other Product Managers in delivering short-term projects aligned with the product's strategic roadmap. Advocate the delivery of collaboration software in HTTS and the introduction of global product offerings to the UK market.

    DETAILED ACHIEVEMENTS:

    Refer to the portfolio section to review exactly what I did, how i did it and what the outcomes were, here.

  • Product Manager / Champion

    LexisNexis (A Reeds Elsevier FTSE100 Company). A leading global provider of specialist information and professional services to the legal community worldwide.

    DATES:

    Dec '11 - July '12

    PROJECT:

    Lexis Nexis had a need to bring to the market a new digital legal intelligence product for law firms.

    ROLE:

    To lead research and innovation efforts for LexisNexis Visualfiles work-flow offering, managing budget and project resources. Successfully deliver a well-received business case for a revolutionary collaboration solution aimed at tier law firms nationwide, involving the entire proposition and investment summary with a multi-million-pound budget. Direct a team of experts in all aspects of the solution, including customer insights, functional requirements, wire-frame prototypes, and cost-benefit analysis exercises. Provide comprehensive reporting to senior leadership throughout the project's implementation.

    DETAILED ACHIEVEMENTS:

    Refer to the portfolio section to review exactly what I did, how i did it and what the outcomes were, here.

  • Product Manager

    A leading SME provider of specialist information and consultancy services to the global air transport industry.

    DATES:

    Dec '09 - Dec '11

    PROJECT:

    Ascend had a desire to bring a suite of new digital products to the financial, leasing and insurance verticals worldwide.

    ROLE:

    To lead successful global launches of Data Feeds and Aviation Exchange, innovative financial work-flow products that seamlessly integrate into user core business processes. To analyse user needs and mapped their journeys to create compelling product concepts and specifications. Deliver fresh wire-frame designs and rapid prototyping, iteratively gathering user feedback to accelerate MVP delivery. Maintain cohesive teamwork across geographically dispersed US, Asia, and UK teams, ensuring on-time product roadmap delivery through open dialogue and collaboration. Own the project cycle from conception to launch, addressing associated risks and issues. Develop precise launch plans, user guides, test scripts, and schedules, while introducing a company-wide Agile New Product Development process to expedite prototyping and market delivery of new solutions.

    DETAILED ACHIEVEMENTS:

    Refer to the portfolio section to review exactly what I did, how i did it and what the outcomes were, here.

  • Group Product Manager

    Fast growing SME and provider of on-line B2B business & financial information provider globally.

    DATES:

    Jan '07 - Feb '09

    PROJECT:

    Creditsafe had a need to expand globally with an array of new digital solutions.

    ROLE:

    To play a vital role in shaping the digital roadmap, identifying new customer propositions, and developing viable business cases. To successfully launch commercial initiatives, driving the company's pan-European expansion and branding efforts. To execute a devised strategic approach involving identifying and capitalising on growth opportunities in new markets, contributing to the company's overall success and expansion..

    DETAILED ACHIEVEMENTS:

    Refer to the portfolio section to review exactly what I did, how i did it and what the outcomes were, here.

Portfolios

Care Quality Comission
No further details
Product Manager
NHS England
No further details
Product Manager
NHS Digital
No further details
Product Manager
Department for Business, Energy and Industrial Startegy
No further details
Product Manager
Medicines and Healthcare products Regulatory Agency
View Details
Digital & Product Lead
Department for Intenational Trade
View Details
CRM Product Manager
HM Revenue & Customs
View Details
Product & Delivery Lead
Methods Digital
View Details
Digital Transformation
Skills Funding ASgency
View Details
Delivery Lead
View Details
Digital Lead & Senior BA
Department for Work & Pensions
View Details
Senior Business analyst
The Scottish Government
View Details
Digital Delivery Lead
NHS England
View Details
Product Manager
University of Surrey
View Details
Product Manager
Deparment for Energy & Climate Change
View Details
Product Manager
Imprima
No further deatils
Product Manager
Atos
Under Construction
Product Manager
Lexisneix
No further details
Product Manager
Ascend
No further details
Product Manager
Creditsafe
No further details
Group Product Manager

Academic Education

  • Master of Science MSc


    Dates: January 2023 - 2025

    Course: Psychology (Part Time)
    - Accredited by the British Psychology Society

    Result: Currently reading - on track for a distinction

  • Master of Science MSc


    Dates: January 2007 - December 2007

    Course: Advanced Scientific Computation

    Result: Pass

  • Bachelor of Science BSc (Hons)


    Dates: September 1992 - June 1995

    Course: Computer Science

    Result: Pass

  • A' Levels


    Dates: September 1988 - June 1991

    Course: Maths, Computer Science, Law

    Result: A-C

  • G.C.S.E's


    Dates: September 1988 - June 1991

    Course: 9 subjects

    Result: A-C

Professional Qualifications

  • Certificate - Designing & Building AI products and services

    July 2023

    Certified AI Product & Service Designer

    Massachusetts Institute of Technology

  • Diploma - International Business Analysis

    July 2017

    Certified Business Analyst

    The Chartered Institute of IT

  • Certificate - Agile Project Management

    April 2015

    Certified Agile Project Management Practitioner

    APMG

  • Certificate - Lean 6 Sigma Green Belt

    March 2015

    Certified Lean 6 Sigma Green Belt Practitioner

    The Knowledge Academy

  • Certificate - Change Management

    March 2015

    Certified Change Management Practitioner

    APMG

  • Certificate - Product Owner

    July 2013

    Certified Product Owner

    Scrum Alliance

  • Certificate - SCRUM Master

    July 2013

    Certified SCRUM Master

    Scrum Alliance

  • Certificate - Prince II Project Management

    February 2007

    Certified Prince II Project Management Practitioner

    AMPG

  • Diploma - Professional Postgraduate in Marketing

    June 2007

    Certified Professional Marketeer

    University of Wales

  • NVQ3 - Business Start-up

    August 2005

    Start-up Business Professional

    University of South Wales

  • Diploma - Superior Spanish Course for Foreigners

    May 2003

    Certified Spanish Speaker

    Official School of Languages, Spain

Interests

Concentrate on the journey not on the destination. My journey consists of:

  • Films
  • Socialising
  • TV Series
  • Music
  • Gym
  • Traveling
  • Reading
  • Photography
  • Theatre
  • Spinning
  • Astronomy
  • House Renovation
  • Languages
  • History
  • Meditation
  • Horticulture

Contact

  • +44 (0) 7946327127
  • paul@paulhayes.info
  • paulhayes.info
  • Lambeth, London, United Kingdom
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