EVIDENCE
-
Map out user journey and identify cost saving areas
This involved mapping out diferernt user journeys involved in the process; from starting a case to registering a post morterm via a mobile device. The process identifies areas of cost reduction and time savings.
-
PathPal training manual Sample
With the new app developments came changes. These were articulated in a user friendly training manual that could easily be understood by Vets and other users.
Product strategy of the PathPal service
Developed an accepted evidence based strategy to take the product within the nnext 5-10 years.
Product map of the PathPal service
Developed a product roadmap over the short to medium period.
Enhancing the caoabilities and features in the user interface
The new interface design for the PathPal app.
